Repair service

Repair Services

When requesting a repair, complete the repair request form with the required information and the repairs you would like performed. Enclose the form with the product and give it to the dealer from whom you purchased the product.
Once the item arrives, we will assess the malfunction and provide a quote. We may contact the person requesting the repair directly with questions.
Once you approve the quoted price, we will begin the repair immediately. After the repair, we will arrange to return the item to you promptly.
Please contact us with any questions about repairs.

Download Repair Request Form

Repair Request Form

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Download here.

KOTO for Safety and Reliability

Tokyo HQ
〒132-0035 1-4-15 Hirai, Edogawa-ku, Tokyo
Oyama
92-2 Nishikuroda, Oyama-shi, Tochigi 329-0203
Saitama
1-9-28 Higashicho, Iwatsuki-ku, Saitama-shi, Saitama 339-0055
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